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Use our quick shop for quick and easy shopping. Click here to order by part number and quantity

Corona Virus / Covid-19 Updates

C & A Building Products have managed to continue to trade throughout the pandemic to help ensure critical materials have been available. We have however had to make a lot of changes to keep our staff and customers safe, and this has had impacts on what we can achieve and how we trade, below is a brief update of how we currently stand on our trading.

Click the follwoing Links to go to the section on the page:

Deliveries     |    Collection Gillingham    |   Collection London

 

Deliveries

Ordering is easiest to be done online (delivery or collection). If you are not sure what you need then please email in to cs@cabp.co.uk or call an leave an answerphone message on 01634 37 4444. We will come back to you as soon as we can, but we are picking orders with our small team and reply to these inbetween fullfilling existing orders, so please be patient.

We are still running at reduced capacity due to staffing levels and social distancing guidance and delivery time scales are NOT as they would be under normal circumstances. We will be managing all orders on oldest first and the best optimised route to maximise capacity.

All customers are advised to allow up to 30 days for delivery whilst we build more capacity into our delivery service. Your order may arrive by carrier or post if its possible to send it by this method of delivery.

We are unable to give any advance lead times however you will be contacted once your delivery has been scheduled. Our team are extremely busy and working through a high volume of orders so please wait for you emails to be responded to as sending multiple enquires moves your email to the bottom of the list by the computer as they are seen as new enquiries with a more recent time stamp (so its counter productive).

Covid Delivery Map

For all olther areas we are not delivering on our own transports but still able to send small orders by carrier or post. Should you require an order outside of this area please email us at cs@cabp.co.uk with you name address and and list of materiasl you require and we will prepare a quote. Please note we are extrememly busy working with a staffing level of 10% to ensure safe working conditions

All deliveries will be a 1 man lift so we will not be delivering large materials that require more than one person. Please note any customer who refuses to respect the 2M distancing will not get their delivery, Our drivers have been informed they must not put themselves or customers at risk. Our delivery network is extrememly busy at present so our standard delivery lead times do not apply.

"NO RETURNS"  Please note that our normal returns policy no longer applies during for all materials purchased. This means customer can not return unwanted or incorrectly ordered materials. 

Due to restrictions on our drivers we will not be delivering any orders with sheets over the following sizes

6M in Length

1250mm in Width

Orders that contain sheets over these sizes will be delivered at a later date

 

Collection Gillingham

Ordering is easiest to be done online (delivery or collection). If you are not sure what you need then please email in to cs@cabp.co.uk or call an leave an answerphone message on 01634 37 4444. We will come back to you as soon as we can, but we are picking orders with our small team and reply to these inbetween fullfilling existing orders, so please be patient. Please ensure you select the Gillingham depot from the collection address otherwise you will not be able to place your order

Once placed online , the order is reviewed by a member of our team who will then contact you to book an appoint for collection.

We are slowly working on being able to serve people who just turn up, but the ability to do this is limited and you may have to wait while we service those who have already been booked in for collection slots which can lead to long wainting times (and is why we advise to order in advance.

 

Collection London

The Canning Town depot still remains closed while some staff are protecting vulnerable family members with the Governents Shielding guidelines, while others from the depot are supporting the Gillingham Depot. The Gillingham Depot has the bulk stock holding and provides all the deliveries, which is why this core of the business takes priority in staying open with the London Support. If you need materials, it is recomended to order for delivery or for collection from the Gillingham Depot (about 45min drive from the London Depot).

We are working on bringing the depot back online, but this is under constant review as the situations change.

 

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